Hospitalization

Hospital Real San Jose implemented a drug delivery system with RFID technology, which ensures the proper supply of the medication.

RFID is a form of bracelet system that facilitates the identification of patients, scheduling the administration of medication and ensuring the timely communication between doctors, nurses, and patients and/or family, contributing to the patient safety system in line with the Certification.

Properly implemented, RFID can significantly aid the medial staff in performing their duties. It can greatly reduce the need for manual entry of records, increase security for both patient and hospital, and reduce errors in administering medication.

Operating Rooms

We have 7 operating rooms; 4 Endosuites equipped with cutting edge surgical tables and STERIS LED lamps and 3 in toco-surgery.

The advantage of STERIS surgical tables is that they are adaptable to all surgical specialties, according to the demands and needs of the patient, handling and speed that is required.

STERIS LED lamps Harmony Vled model, provide a surgical lighting system with high performance optics and control, eliminating shadows and without emitting heat

One of the strengths of our Hospital is laparoscopic surgery, since this technique causes less surgical trauma is less painful and a rapid postoperative recovery, to carry out this type of surgery, we have technical experts in the management of equipment, which assist in every moment of surgery; We handle 2 types of laparoscopic Towers Olympus CV-180 y Storz) and one urology tower (Storz)

We have craniotomy equipment, and 2 midas rex equipments: electric and pneumatic as drilling unit for neurology surgeries, traumatology and orthopedics; in the same manner we have experts to handle the equipment.

We have a team of intraoperative monitoring of 32 channels of Cadwell CASCADE ELITE MODEL which makes it easier for surgeons to detect lesions or neurological damage immediately, therefore allowing corrective actions that avoid sensory, motor or functional injuries in the system of the patient.

For urologic procedures we have 2 types of lasers: Evolve and holmium, which decrease the risk of surgery, less bleeding, more efficiency, easier access and more importantly high probability of success in a single treatment.

Cardiac Catheterization

Hemodynamics Equipment FD20 of the Philips brand.

StentBoost is an innovative application that produces an enhanced image with excellent resolution of the StentBoost which is implanted in the coronary arteries while the balloon catheter is still in its place. The StentBoost image assists the operating doctor in the correct evaluation of the maximum expanded Stent, without using additional contrast material. In addition, it increases the quality and clarity of the fluoroscopic image resulting in improved accuracy by the interventionist cardiologist and a better result for the patient.

Endourology and Lithotripsy

This room has everything you need to perform procedures such as urology and the latest generation of lithotripsy extracorporeal lithotripter. Also with the latest tables for surgical procedures and patient transport AneticAid brand Mod. QA4.

Imagenology

The imagenology department was given a total restructuring of the equipment and acquired a Work Flow Manager solution PACS / RIS Carestream brand with capacity for 25,000 studies, licensing Virtual Reading, 2 diagnostic workstations, RIS 7 stations, scanner KODAK DRY VIEW SYSTEM. It has the equipment for digital images, giving the doctor and patient convenience for review and storage. Each Doctor is able to check the images in their own computers.

PACS (PICTURE ARCHIVING AND COMMUNICATION SYSTEM-CARESTREAM SYSTEM): This system allows you to access, save, and file all images by the X-ray department so that they can be examined immediately or afterwards by radiology doctors and treating physicians. This can be carried out inside the hospital next to the patient’s bed or the doctors’ offices in any part of the city, country, or world by means of restricted access through a password.
This possibility allows images to be printed both in conventional radiographic film as well as CD or DVD and can be saved by patients or treating physicians.

Also changed the whole team for the latest Philips technology, being as follows:

- 1 Magnetic Resonance Team (MRI) 1.5 telsa, which includes vibration control system in place, shows the best image definition. This equipment allows sophisticated studies of diseases as cranial, heart, blood vessels, and practically all bodily organs, reducing study time up to 20%. Its compact design and technology can reduce energy and helium consumption.
- 1 Computed tomography scanning (CT) 64-slice with software for virtual colonoscopy, cardiac studies, pulmonary and arterial with the fastest reconstruction in the market, using 3D anatomical images. In addition, a better quality of image is obtained with low-dose radiation.
- 1 iU22 Doppler Ultrasound equipment, equipped with the most modern software for the detection of different organ diseases, such as breast cancer, liver, prostate and gynecological diseases in 2D and 3D images.
- 1 iE33 echocardiographic equipment with transesophageal transducer transesophageal, which allows to create 3D images of complex diagnostic pathology or difficult hear diagnostic easier.
- Mammography, current high definition equipment produces excellent quality images that allow lesions less tan one millimeter to be detected. The arm system movements turn according to the simplest position of the patient offering maximum comfort for older persons or for those with back problems. It also has a computerized system that allows automatic positioning of the needles to carry out biopsies.
- 2 Fluoroscopy C-arms, BV Endura model.

- It recognizes healthcare facilities that meet the standards necessary to provide quality services and patient safety.

- Advantages: demonstrates compliance standards that are referenced to the safety of patients’ quality of care, hospital safety, current regulations and policies in health priority.

- Show commitment to continuous improvement that we have with the patient, family, staff and society.

- A symbol issued by the Ministry of Tourism and the Ministry of Health for establishments that offer food and beverages.

- Objective: to meet the quality standards for the hygienic food management program established in the NMX-F-605-NORMEX-2004 with the primary purpose of reducing the incidence of food borne illness.

- Hospital Real San Jose is currently in the process of becoming certified by the Joint Commission International, which means access to a variety of resources and services that connect with the international community: a system for quality service measurement that is globally recognized and used as a benchmark, best practices and customer service strategies, among many other benefits for the hospital and its patients.

- The certification process should be completed in September, 2013.

King Pacal Award, for demonstrating excellence in analytical grade and qualify among the best mexican laboratories in a year (2011-2012)

Recognition as a company committed to the education of their employees, granted by the Ministry of Education in 2012 (CONEVYT)

Accreditation from the Health Tourism International Chamber of Commerce to receive international patients from all over the world.

To ensure that patients, families, and doctors are in "the best of hands" in a private hospital of highly specialized medical care.

VALUES:

1. Commitment: Proactive work which helps us creates paths to improve our services.
2. Integrity: Righteousness, goodness, honesty and trust.
3. Professionalism: To provide a service, ensuring excellent quality result, with an honest, qualified and responsible behavior.
4. Trust: Hope and full security in a person and/or institution
5. Warmth: Search for the happiness of our fellow men, to seek the common sense to provide a service, information or guidance required. It has to do with the values of solidarity, generosity, humility, tolerance, dedication to service, ability to listen and respect.

PATIENT’S BILL OF RIGHTS

1- To receive suitable medical care.
2- To receive dignified and respectful treatment.
3- To receive sufficient information that is clear, timely and truthful.
4- To freely decide on your care.
5- To give or not to give your valid informed consent.
6- To be treated with confidentiality.
7- To have the opportunities to get a second opinion.
8- To receive medical care in case of an emergency.
9- To have a medical record.
10-To be attended to when you disagree with medical care received.

CODE OF CONDUCT

1. To respect life from its beginning until its end.
2. To respect a patient's dignity, in a field of equality and justice under the principles of charity; not of malice and self-rule.
3. To safeguard the health of people in the community, promoting a culture of prevention and care in the environment.
4. To respect the rights of the patient and healthcare personnel with honesty and responsability.
5. To carry out activities with honor and dignity and to safeguard the jobs of the institution.
6. To show full respect for the regulations and existing legal provisions of caregiving, education, and research.
7. To respect professional secrecy.
8. To provide a warm and humane treatment that is professional within the field of competence.
9. Impartiality in the rendering of services without discrimination.
10.Where appropiate, guarantee a dignified death.

Hospital Real San Jose is well known for offering an innovative approach to their services: with an appealing hotel and hospital concept design, it offers modern premises to their clients as well as the latest technology and top quality in their services.

The hospital is committed to maintaining high standards of quality and safety in patient care as a fundamental value of its philosophy in order to meet and exceed the needs and expectations of its customers.

Due to its structure and design, it is conceived as an intelligent hospital, offering the patient and doctor top technology and high quality areas and services. The hospital’s main objective is to position itself as one of the best choices in health care and to be the leading Hospital reference in the country, to expand the range of services and units, and be a promoter of good practices and a pillar in the development of Medical Tourism in the country and North America.

Hospital Real San Jose is a member of the Cluster of Medical Tourism in Jalisco, Mexico.

Hospital Real San Jose

You are in the best of hands

Hospital Real San Jose welcomes your friendly choice and reminds you that our main goal is to provide you and your family the security of receiving excellent medical care.

+52(33)107-88900

Call US

ER PHONE:+52 (33) 107-88911

Address:

Av. Lázaro Cárdenas No.4149
Col. Jardines de San Ignacio
Zapopan, Jal., México
C.P. 45040

Baje el folleto general

Comité Calidad de la Atención Médica (Auditoría Médica, Evaluación del Expediente Clínico y Tejidos).

Propósito: integrar a personal médico calificado y otros profesionales de la salud para realizar auditoría permanente en el Expediente Clínico, promoviendo se efectúe su correcto llenado, se correlacione la congruencia del diagnóstico con el tratamiento proporcionado, se analice la adecuada administración de medicamentos a dosis y tiempos correctos, manejo de líquidos, análisis de las indicaciones quirúrgicas y el criterio del procedimiento cesárea; así como notas de enfermería, uso y revisión de los informes de laboratorio, radiología, patología, etc. , todo esto con el fin de mejorar la calidad y la seguridad de la atención médica.

Comité de Vigilancia Epidemiológica de las infecciones nosocomiales.

Propósito: identificar, investigar, prevenir y controlar las infecciones que se originan dentro del hospital; es igualmente responsable del correcto control de los residuos peligrosos biológico infecciosos y punzocortantes así como del agua para uso y consumo humano en hospital.

Comité de Mortalidad Hospitalaria Materna y Peri Natal.

Propósito: analizar las causas de la mortalidad hospitalaria en general, la materna y perinatal en particular a fin de establecer estrategias específicas para su reducción, prevención y evitabilidad.

Comité de Seguridad y Atención Médica en Casos de Desastre.

Propósito: planear las acciones a desarrollar para el óptimo funcionamiento de la unidad hospitalaria y responder a la comunidad ante un estado de contingencia propiciado por un desastre natural o accidente ocurrido dentro del área de responsabilidad, de apoyo a otra unidad dañada e incluso una situación interna dentro de la unidad, que esté condicionado a un fenómeno que pueda rebasar su capacidad habitual de atención.

Comité de Enseñanza, Investigación, Capacitación y Ética.

Propósito: analizar y evaluar la aplicación de los programas de docencia médica y paramédica, diseñados para la formación de personal y para superar o corregir deficiencias detectadas en la operación, por otros Comités.

Supervisa y valida protocolos de investigación; en materia de ética es el responsable de vigilar el cumplimiento de los principios deontológicos y bio-ético-médico y de solicitar al responsable del área de enseñanza se elaboren los programas de capacitación continua para el personal que participa en la atención de los pacientes.

Comité de Farmacovigilancia.

Propósito: notificar, registrar y recopilar las sospechas de reacciones adversas que se presenten a los medicamentos aplicados dentro de nuestro hospital y enviar las notificaciones a las unidades de Farmacovigilancia del Estado. Y en su caso participar en la realización de estudios que permitan conocer la incidencia de una determinada reacción adversa mediante el empleo de los métodos de vigilancia intensiva centrada en el paciente o centrada en los medicamentos, tanto prospectivos como retrospectivos. Lo que contribuirá a una administración de medicamento más segura en el ambiente hospitalario.

Comité de Trasplante: Extracción (Procuración) de Órganos y Tejidos, Trasplante de Córnea, Riñón, Hígado, Mano, Extremidades Superiores y Tejido Musculoso Esquelético.

Propósito: dar atención y seguimiento a los procesos de donación y/o trasplante que tengan lugar en el hospital. Mantener actualizados los protocolos de atención, así como los manuales de organización y procedimientos con el fin de mejorar el éxito de los mismos. Deben dejar constancia de sus decisiones y procesos de selección y tratamiento a través de actas de trabajo que documenten con claridad y transparencia su actividad.

Comité de Seguridad e Higiene de los Trabajadores.

Propósito: asesorar, orientar y recomendar en el campo de la seguridad e higiene, a la empresa, y a los trabajadores, la prevención de accidentes y el bienestar laboral vigilando el cumplimiento de lo dispuesto por el Reglamento Interno de Seguridad e Higiene Industrial y los Reglamentos Oficiales, ya que son las personas el recurso más importante de nuestra empresa al servicio de los pacientes y sus familias.

Comité de Transfusión Sanguínea.

Propósito: promover la donación y uso racional de la sangre y sus componentes; investigar y analizar las reacciones adversas a las transfusiones sanguíneas; promover programas de educación continua sobre medicina transfusional al personal, pacientes y sus familias. Realizar las acciones necesarias para asegurar un abastecimiento de sangre eficiente, especialmente en cuanto se relacionan con la promoción y estímulo de la donación voluntaria y altruista de la misma. Así como estimular los programas de autotransfusión.

Consejo de Gestión de Calidad y Seguridad del Paciente.

(PENDIENTE)

Comité de Credencialización

Propósito: determinar las competencias clínicas y tomar la decisión sobre qué servicios clínicos tendrá permitido prestar el personal médico a quien se le permite prestar sus servicios en nuestro hospital, a menudo llamado “otorgamiento de privilegios” es la determinación más crítica que un establecimiento deberá hacer para proteger la seguridad de los pacientes y mejorar la calidad de sus servicios clínicos. Así mismo debe recabar, verificar y evaluar las competencias (habilitación, educación, capacitación y experiencia) del personal médico autorizado.

Comité de Farmacia y Terapéutica (CFT)

Propósito:  dar asesoramiento, consulta, coordinación e información relacionada con los medicamentos en el hospital: además de promover y desarrollar estudios de consumo y de utilización de medicamentos, de riesgos de reacciones adversas, de farmacoeconomía, y toda actividad dirigida a promover el uso racional y correcto de medicamentos en el hospital.

1. Ejercer la profesión en forma libre y sin presiones de cualquier naturaleza.
2. Laborar en instalaciones apropiadas y seguras que garanticen su práctica profesional.
3. Tener a su disposición los recursos que requieren su práctica profesional.
4. Abstenerse de garantizar resultados en la atención médica.
5. Recibir trato respetuoso por parte de los pacientes y sus familiares, así como personal relacionado con su trabajo profesional.
6. Tener acceso a educación médica continua y a ser considerado en igualdad de oportunidades para su desarrollo profesional.
7. Tener acceso a actividades de investigación y docencia en el campo de su profesión.
8. Asociarse para promover sus intereses profesionales.
9. Salvaguardar su prestigio profesional.
10.Percibir remuneración por los servicios prestados.